Privacy policy
Last updated Dec 20, 2023
Here at Forever Suzy Creative Studio, we know these privacy policies aren’t the spiciest thing in the world, but, by using our online services, you consent to let us use your information in the ways described in this privacy policy. We are confident that our privacy practices are ethical and transparent and outlined below. But, if you don’t agree, we will respect your decision to leave.
POLICY COVERAGE
This Policy covers most of the online services owned by Suzy Galazka, including this website, and her social media accounts. This Policy does not cover the practices of companies that are not owned by Forever Suzy. Sometimes, we may display a link to another company’s website or online services. When you click on one of these links, you are leaving Forever Suzy and entering another dimension, where this Policy no longer applies. We recommend reading the other company’s privacy policy.
WHAT IS PERSONAL INFORMATION?
Personal Information is any information that may allow for an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address, and credit card details are all considered personal information. Other information, such as your customer number, IP address, and geolocation may also be considered personal information if that information, when combined with other information, is used to reveal your identity.
PERSONAL INFORMATION FOREVERSUZY.COM / SUZYGALAZKA.COM COLLECTS
We only collect personal information from you when you give us the a-ok. You voluntarily consent for us to collect, use, and store your personal information by:
Registering for an online account: If you purchased anything through this website, you may have had to create an account. This account allows you to make purchases, manage your purchases, and access other support content. To register for an online account, you are required to create a password, as well as provide your name, email address, phone number, and residential address. All passwords are encrypted, but we will have access to the other personal information you provide.
Directly providing the information to us: Sometimes we may ask for specific information from you so that we can effectively provide our complete scope of services. Particularly when it comes to connecting social media accounts that are connected to websites or access to domain/ website providers. Sometimes you may choose to give us information on your own accord, whether that is during our tech support sessions or through our online services. Both of these are examples of when you are consenting for us to collect, use, and store your personal information.
When you use our online services, we collect information like your IP address, browser type, location, device type, how often you visit our site, and how you connect to the internet. We use cookies and third-party services like Google Analytics to gather this information. You know we're collecting this information because there's a little pop-up box on our homepage that leads you to this Policy. We receive this information in an anonymous and combined form. However, please know that sometimes the law or authorities might force us to give them this information, and they might use it to identify you.
MMM, COOKIES?!
I know, I know, a digital cookie doesn’t give you the same magical satisfaction as eating an actual cookie. So what exactly are they? Digital cookies are small files that end up on your computer when you use your trusted web browser.
Types of cookies we use: We use both session cookies, that are erased once you exit your browser, and persistent cookies, that stay on your device for a set period or until you manually delete them.
Why we use cookies: We use cookies to make our website work smoothly. We also use them to gather information about our website's visitors, such as the number of visitors, the devices they use, how they found our website, and where they're located.
Can I stop cookies? Most web browsers allow you to prevent cookies or only allow certain types. But if you block cookies, our site may not work well and you may not access all our online features. If you're worried about targeted ads, you can opt-out by visiting these links:
Google - https://adssettings.google.com
Digital Advertising Alliance - http://optout.aboutads.info/
You can check out www.allaboutcookies.org to learn more about the cookies.
WHAT ABOUT MY CREDIT CARD INFORMATION?
We only use PCI-compliant third parties to process credit card transactions, and we never personally see your credit card information. Currently, we are using Stripe through this website to process credit card transactions. Squareup is also used for invoicing and payments, At times the following payment gateways may also be used: Venmo, Zelle, and CashApp.
REASONS FOREVERSUZY.COM COLLECTS PERSONAL INFORMATION
We never collect your information to sell, rent, trade, or otherwise abuse it.
We only use your information for the following reasons:
To ensure that your experience on our online platform is tailored to your preferences, we personalize our online features and content based on your interests and browsing history. In addition, we may process your personal information to fulfill or enforce any contracts you have entered into with us, ensuring that you receive the products and services as promised. We strive to make accessing your information as effortless as possible, employing measures to streamline the process and save you time. As part of our commitment to continuous improvement, we constantly monitor, test, and enhance our services and develop new products and features to better meet your needs.
Your privacy and security are of utmost importance to us. We proactively work towards preventing, investigating, and addressing any misuse of our services to safeguard your personal information. Moreover, by analyzing the demographics and behaviors of our user base, we gain valuable insights into the types of people utilizing our services, enabling us to optimize our marketing strategies and deliver more relevant and engaging content to you.
We understand the importance of communication, which is why we provide various channels for you to contact us. Whether you have a query, require assistance, or simply want to share feedback, we are here to listen and respond promptly to your inquiries. Additionally, for your convenience, we offer seamless online payment options in our store, ensuring a hassle-free shopping experience.
We value our relationship with you and appreciate the opportunity to keep you informed about our latest services, updates, and features. Through regular communication, we aim to provide valuable information and ensure that you are always up to date with our offerings. Your privacy and preferences are important to us, and you can always manage your communication preferences or opt out of certain types of communication.
SHARING YOUR INFORMATION WITH OTHER HUMANS
Although we try to limit who we share our information with, there are situations where sharing is necessary. We share your information with third parties in the following ways:
Suzy has a fantastic creative support team. Whenever a company or individual is working for us, they are acting as our agent. Sometimes our agents may need to access your personal information for a particular task, but they do not have the right to use your personal information beyond what is necessary and must comply with our privacy practices.
Third-Party Software and Apps: We use several third-party software and apps to make our jobs a little easier. Some personal information may be stored, processed, or shared with these apps. Here is a list of some of the current software and apps that we are using: Gmail, MailChimp, Google Analytics, Dropbox, Stripe, Squareup, and Squarespace.
Law Enforcement: We may sometimes be required to share your personal information with law enforcement. We will only share your information when we believe, in good faith, that sharing your information is necessary to protect our business or our clients. Examples include, where a legal warrant or subpoena has been issued to us, where we must report information due to a belief that fraud or misuse of our services has occurred, or where our property or safety, or a client’s property or safety, is at risk. In cases of fraud, we may also be required to share your information with investigatory authorities and banks.
EMAIL POLICY
You can choose not to get emails. At Forever Suzy, we enjoy sharing what's happening at our creative studio. If you're getting these emails, it means you agreed to receive them by clicking a box or permitting us to use your email address. You can always unsubscribe by clicking 'unsubscribe,' but we might cry a little.
Emails you will not be able to opt out of: Sometimes you won’t have the option to unsubscribe from emails that we send you. This will only happen if the email contains an important message that needs to be delivered to you. For example, we may send emails to let you know that you have an upcoming tech support session, to update you on changes to this Policy, or to confirm that a payment has been made.
PERSONAL INFORMATION RETENTION & YOUR RIGHTS
At Forever Suzy, we only keep your personal information for as long as necessary to provide our services. We also respect your right to request at any time for us to:
Give you access to any personal information that we have processed;
Correct any personal information that may have been incorrectly processed;
Delete your personal information from our storage systems;
Transfer your personal information to another service, when technically feasible; and
Stop using your personal information in specific ways, by withdrawing the consent you have given us.
WHERE YOUR INFORMATION IS PROCESSED & STORED
Forever Suzy is a business that is formed and operated in the United States. However, with Suzy’s strong sense of wander, our team is often caught working abroad. As such, most of our data is stored and processed in the United States, but at times, some of your information may be processed and stored overseas. In addition to storing information directly onto our hard drives, we also use some third-party cloud storage systems and apps to ensure that your information isn’t lost. These third parties may store and transfer your information outside of the United States.
LIABILITY FOR THIRD-PARTY SOFTWARE & APPS
We carefully choose the best third-party software and apps. We check their security standards before using them with your personal information. But we are not responsible if they don't protect your privacy or data. We provide links to the software and apps we use and recommend you read their privacy policies.
KEEPING YOUR INFORMATION SAFE
We have measures in place to protect your information, but no online system is completely secure. Problems like viruses or system failures might put your personal information at risk. You can protect yourself by using antivirus software, limiting access to your computer, and using strong passwords. If there's a security breach on our end, we'll let you know as soon as we find out.
CHANGES MADE TO THIS POLICY
We may change this Policy as privacy laws evolve. The date at the top shows when we last updated it. If a change could significantly affect how we use your information, we'll email you. Minor changes will be in an updated policy, so check back occasionally. If you continue to use our services after we update the Policy, you agree to the new terms.
CONTACT SUZY
If you ever have any questions about how we use your personal information, feel free to reach out to us.
Suzy Galazka
hello@suzygalazka.com
Chicago, Illinois 60608